A: We are proud manufacturers of exceptional water park equipment, with our state-of-the-art factory nestled in the scenic landscapes of Sichuan, China - famously known as the hometown of the majestic panda. With over two decades of unparalleled experience in the water park industry, we deliver innovation and quality.
Q: Can you provide park planning and design services?
A: Absolutely, we offer bespoke park planning and design services! Our expert design and R&D team is dedicated to crafting unique designs tailored to your specific land details, budget constraints, and visitor demographics, ensuring a truly captivating experience. Q: Can you customize water park equipment according to our specific requirements? A: Certainly! Customization is our forte. We excel in designing water park equipment that aligns perfectly with your particular needs and specifications, delivering seamless integration into your vision. Q: What material are your water slides made of?
A: Our water slides are constructed using premium fiberglass, incorporating Ashland resin, alkali-free glass fiber cloth, and a pristine Ashland gel coat, ensuring durability and a smooth, exhilarating slide experience. Q: How can I make payment for my order?
A: We offer flexible payment options! Transactions can be completed via T/T, with a convenient 50% deposit required upfront, while the remaining balance is settled prior to delivery. We also accept letters of credit, providing greater ease and assurance. Q: When can I expect delivery?
A: Anticipate your delivery within a timeframe of 40-60 days following deposit receipt, dependent on our final confirmation, ensuring timely and efficient delivery aligned with your schedule. Q: How long does it take to install water park equipment? A: Installation duration varies based on the size and complexity of the equipment. We supply comprehensive installation guides and offer expert installation services to guarantee a flawless setup. Q: What safety standards do your water park equipment adhere to? A: Our equipment is engineered in strict compliance with international safety standards, specifically adhering to CE-EN:1069, ensuring maximum safety and peace of mind for all users. Q: Do you offer after-sales support and maintenance services? A: Indeed, our commitment to customer satisfaction extends beyond purchase with our extensive after-sales support and maintenance services, designed to keep your water park equipment performing at its peak efficiency.