A: We proudly identify as a specialized manufacturer of exceptional water park equipment, operating from our state-of-the-art facility nestled in Sichuan, China-the enchanting hometown of the iconic panda. With an impressive legacy spanning over 20 years, we have honed our expertise in the vibrant water park industry, ensuring quality and innovation.
Q: Can you provide park planning and design services?
A: Certainly! Our distinguished team of experts in design and R&D stands ready to assist you. We offer bespoke design solutions tailored precisely to your land specifications, budget constraints, and the unique preferences of your target audience, ensuring your vision comes to life elegantly. Q: Can you customize water park equipment according to our specific requirements? A: Absolutely! Customization is our forte. We excel in crafting water park equipment that aligns perfectly with your distinct needs and specifications, ensuring each component is a seamless fit for your project's ambitions. Q: What material are your water slides made of?
A: Our water slides are expertly crafted using premium fiberglass materials, incorporating Ashland resin, alkali-free glass fiber cloth, and Ashland gel coat, ensuring durability and an exceptional finish. Q: How can I make payment for my order?
A: We offer flexible payment options. Payments can be processed via T/T, entailing a 50% deposit at the outset, with the remaining balance due prior to delivery. For your convenience, we also accept letters of credit. Q: When can I expect delivery?
A: Typically, delivery is realized within a timeframe of 40-60 days after the receipt of the deposit, pending our final confirmation, ensuring the prompt and efficient fulfillment of your order. Q: How long does it take to install water park equipment? A: Installation duration varies with the size and complexity of the equipment involved. To support you, we provide comprehensive, detailed installation guides and can offer professional assistance to ensure seamless setup. Q: What safety standards do your water park equipment adhere to? A: Our equipment is engineered to meet and exceed rigorous international safety standards-including CE-EN:1069-ensuring the utmost safety for all users and peace of mind for operators. Q: Do you offer after-sales support and maintenance services? A: Yes, we are committed to excellence and offer robust after-sales support and maintenance services. Our dedicated team ensures your water park equipment remains in pristine, operational condition for years to come.