A: We are a proud manufacturer of high-quality water park equipment, with our state-of-the-art production facility nestled in Sichuan, China-the enchanting hometown of the beloved panda. Boasting over 20 years of unparalleled experience in the water park industry, we are committed to delivering excellence.
Q: Can you provide park planning and design services?
A: Absolutely! Our visionary design and R&D team are ready to craft tailored designs that perfectly align with your land specifics, budget, and target visitor profile, ensuring a uniquely captivating experience. Q: Can you customize water park equipment according to our specific requirements? A: Undoubtedly! Our expertise lies in personalizing water park equipment to precisely match your distinctive needs and specifications, ensuring seamless integration and a harmonious fit for your project. Q: What material are your water slides made of?
A: Our water slides boast premium construction from fiberglass, expertly composed of Ashland resin, high-grade alkali-free glass fiber cloth, and finished with an Ashland gel coat for ultimate durability and style. Q: How can I make payment for my order?
A: Convenient payment options are available via T/T, requiring a 50% deposit upfront with the remaining balance due prior to delivery. For added flexibility, we also accept letters of credit. Q: When can I expect delivery?
A: Prompt delivery is our promise, typically within 40-60 days post receipt of your deposit, subject to final confirmation, ensuring your timeline is respected and met. Q: How long does it take to install water park equipment? A: Installation time varies, dictated by the size and complexity of the equipment. We provide comprehensive, detailed installation guides and can offer expert assistance if needed. Q: What safety standards do your water park equipment adhere to? A: Our equipment is engineered to meet rigorous international safety standards, including CE-EN:1069, guaranteeing the utmost safety and peace of mind for all users. Q: Do you offer after-sales support and maintenance services? A: Certainly, we take pride in offering extensive after-sales support and maintenance services, designed to keep your water park equipment operating flawlessly and efficiently.