A: We are proud to be a distinguished manufacturer of premier water park equipment, with our state-of-the-art factory nestled in Sichuan, China-the enchanting homeland of the giant panda. With over two decades of esteemed experience in the water park industry, we are committed to delivering excellence.
Q: Can you provide park planning and design services?
A: Absolutely! Our adept team, specializing in design and research & development, offers bespoke design services tailored to your specific land details, budget considerations, and target demographics, ensuring a seamless and captivating park experience. Q: Can you customize water park equipment according to our specific requirements? A: Certainly! We are experts in crafting bespoke water park solutions, meticulously customized to align with your individual visions and specifications, guaranteeing a flawless integration with your distinctive project vision. Q: What material are your water slides made of?
A: Our water slides are expertly constructed from premium fiberglass, utilizing Ashland resin, alkali-free glass fiber cloth, and coated with Ashland gel coat, ensuring durability and aesthetic excellence. Q: How can I make payment for my order?
A: We provide flexible payment options via T/T, requiring a 50% deposit upfront with the remaining balance due before delivery. We also accept letters of credit, providing convenience and security. Q: When can I expect delivery?
A: Anticipate delivery within a reliable timeframe of 40-60 days following deposit receipt, contingent upon our final confirmation, ensuring timely and efficient order fulfillment. Q: How long does it take to install water park equipment? A: Installation timelines vary based on the equipment's size and complexity. We provide comprehensive installation guides and, if necessary, expert assistance, ensuring a smooth setup process. Q: What safety standards do your water park equipment adhere to? A: Our state-of-the-art equipment strictly adheres to international safety standards, such as CE-EN:1069, delivering unparalleled safety and peace of mind for all users. Q: Do you offer after-sales support and maintenance services? A: Indeed, we are dedicated to offering exceptional after-sales support and meticulous maintenance services to ensure your water park equipment remains in impeccable condition, providing lasting enjoyment and reliability.