A: We are proud to be a manufacturer of premier water park equipment, with our state-of-the-art factory nestled in Sichuan, China - the charming hometown of the panda. With over 20 years of dedicated experience in the water park industry, we have honed our expertise to deliver exceptional quality.
Q: Can you provide park planning and design services?
A: Certainly! Our highly skilled design and R&D team is at your service, ready to create bespoke designs tailored to your land specifications, budgetary considerations, and the preferences of your target audience. Q: Can you customize water park equipment according to our specific requirements? A: Absolutely! We excel in crafting bespoke water park equipment that aligns perfectly with your unique specifications and ambitions, ensuring that your project stands out with impeccable precision and creativity. Q: What material are your water slides made of?
A: Our water slides are expertly crafted from premium fiberglass, utilizing Ashland resin, alkali-free glass fiber cloth, and Ashland gel coat, offering unparalleled quality and durability. Q: How can I make payment for my order?
A: You can conveniently make payments via T/T, with a 50% deposit required upfront and the remaining balance due before delivery. A letter of credit is also an acceptable payment method. Q: When can I expect delivery?
A: Typically, you can anticipate delivery within 40-60 days following receipt of the deposit, contingent upon our final confirmation to ensure prompt and efficient service. Q: How long does it take to install water park equipment? A: The installation duration varies with the size and complexity of the equipment. Rest assured, we provide comprehensive installation guides and can offer additional support to facilitate a seamless setup. Q: What safety standards do your water park equipment adhere to? A: Our state-of-the-art equipment is designed to meet and exceed international safety standards, including CE-EN:1069, ensuring the utmost safety and peace of mind for all users. Q: Do you offer after-sales support and maintenance services? A: Yes, we are committed to delivering exemplary after-sales support and maintenance services, ensuring your water park equipment remains in prime condition for sustained performance and enjoyment.