A: We are proud to be a dedicated manufacturer specializing in water park equipment, with our state-of-the-art factory nestled in the picturesque Sichuan, China, the beloved hometown of pandas. With an impressive legacy spanning over 20 years in the water park industry, we offer unmatched expertise and innovation.
Q: Can you provide park planning and design services?
A: Absolutely, our talented and professional design and R&D team excels at delivering bespoke park planning and design services. By meticulously considering your land specifications, budget constraints, and target visitors, we craft tailor-made solutions that promise a remarkable guest experience. Q: Can you customize water park equipment according to our specific requirements? A: Yes indeed! Customization is at the heart of what we do. We take pride in our ability to meticulously tailor water park equipment to align seamlessly with your distinct needs and specifications, ensuring an impeccable and harmonious fit for your visionary project. Q: What material are your water slides made of?
A: Our water slides are masterfully crafted using premium fiberglass, featuring high-quality Ashland resin, superior alkali-free glass fiber cloth, and a robust Ashland gel coat, ensuring durability, safety, and an exhilarating ride experience. Q: How can I make payment for my order?
A: We offer flexible payment options to facilitate your transaction. Payments can be securely processed via T/T, with an initial 50% deposit required upfront followed by the remaining balance prior to delivery. For your convenience, a letter of credit is also a viable payment method. Q: When can I expect delivery?
A: Our efficient delivery process typically ensures your order reaches you within 40-60 days post receipt of your deposit, subject to our formal confirmation. We strive to adhere to this timeline while maintaining our high quality standards. Q: How long does it take to install water park equipment? A: Installation duration is contingent upon the size and intricacy of the equipment. We are committed to facilitating a smooth installation process by providing comprehensive and detailed installation guides. Additionally, we can offer onsite support to ensure efficient setup. Q: What safety standards do your water park equipment adhere to? A: Our water park equipment is meticulously designed to meet stringent international safety standards, including CE-EN:1069. This assurance guarantees the utmost safety and peace of mind for all users, allowing them to enjoy their thrilling aquatic adventure. Q: Do you offer after-sales support and maintenance services? A: Yes, our commitment to excellence extends beyond the sale. We are dedicated to providing exceptional after-sales support and comprehensive maintenance services, ensuring that your water park equipment continues to operate at peak performance, delivering endless fun for all visitors.
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