A: We are proud to be a seasoned manufacturer of water park equipment, with our state-of-the-art factory nestled in Sichuan, China-the enchanting homeland of the panda. With over two decades of unparalleled experience in the water park industry, we are committed to excellence and innovation.
Q: Can you provide park planning and design services?
A: Absolutely! Our highly skilled and professional design and R&D team is at your service. We offer bespoke park planning and design solutions, meticulously crafted to align with your site's specific land information, budget considerations, and the expectations of your target visitors. Q: Can you customize water park equipment according to our specific requirements? A: Indeed! Customization is at the heart of what we do. We excel in adapting our water park equipment to your precise specifications, ensuring that every element perfectly complements your vision and project aspirations. Q: What material are your water slides made of?
A: Our water slides are expertly crafted from premium fiberglass, utilizing superior materials such as Ashland resin, alkali-free glass fiber cloth, and Ashland gel coat to ensure durability and high performance. Q: How can I make payment for my order?
A: We offer flexible payment options for your convenience. Payments can be made via T/T, requiring a 50% deposit upfront with the remaining balance due before delivery. Alternatively, a letter of credit is also welcome. Q: When can I expect delivery?
A: You can anticipate delivery within a 40-60 day window following receipt of your deposit. The timeline is subject to our final confirmation to ensure the highest standards of service. Q: How long does it take to install water park equipment? A: Installation timelines vary based on the intricacies of the equipment's size and complexity. Rest assured, we provide comprehensive and clear installation guides, and our team is ready to assist whenever needed. Q: What safety standards do your water park equipment adhere to? A: Safety is our top priority. Our equipment is rigorously designed to meet international safety benchmarks, including the esteemed CE-EN:1069 standards, ensuring maximum protection for all users. Q: Do you offer after-sales support and maintenance services? A: Yes, we stand by our commitment to customer satisfaction with a comprehensive suite of after-sales support and maintenance services, ensuring your water park equipment remains in pristine condition.