A: We are proud to be a dedicated manufacturer of water park equipment, strategically located in Sichuan, China, famously known as the hometown of the panda. With over two decades of rich experience in the water park industry, we are committed to delivering excellence.
Q: Can you provide park planning and design services?
A: Absolutely! Our professional design and R&D team is at your service. We offer bespoke designs tailored precisely to your land specifications, budget, and target audience, ensuring a design that's uniquely yours. Q: Can you customize water park equipment according to our specific requirements? A: Certainly! We are experts in customization, adept at crafting water park equipment that perfectly aligns with your specific requirements and vision, ensuring a seamless integration into your project. Q: What material are your water slides made of?
A: Our water slides are meticulously crafted from premium fiberglass, utilizing Ashland resin, alkali-free glass fiber cloth, and a robust Ashland gel coat, ensuring durability and quality. Q: How can I make payment for my order?
A: Payments are conveniently processed via T/T, requiring a 50% deposit upfront, with the remaining balance due before delivery. We also welcome letters of credit as an alternative payment method. Q: When can I expect delivery?
A: Delivery is generally within 40-60 days post-receipt of the deposit, contingent on final confirmation, ensuring timely and efficient service. Q: How long does it take to install water park equipment? A: Installation timelines vary with the size and intricacy of the equipment. We provide comprehensive installation guides and offer expert assistance to ensure a flawless setup. Q: What safety standards do your water park equipment adhere to? A: Our equipment upholds stringent international safety standards, including CE-EN:1069, ensuring peace of mind and the highest safety levels for all users. Q: Do you offer after-sales support and maintenance services? A: Indeed, we are dedicated to providing extensive after-sales support and maintenance services, ensuring your water park equipment remains in pristine condition, delivering lasting enjoyment.