A: We are proud to be a leading manufacturer of water park equipment, with our state-of-the-art factory located in the picturesque Sichuan, China - famously known as the hometown of the panda. With over two decades of expertise, we are seasoned veterans in the water park industry, ensuring top-notch quality and innovation.
Q: Can you provide park planning and design services?
A: Absolutely! Our dedicated and professional design and R&D team is equipped to create bespoke designs tailored to your specific land information, budget, and target audience. We are committed to turning your vision into reality, delivering a unique and captivating experience. Q: Can you customize water park equipment according to our specific requirements? A: Certainly! We excel in crafting bespoke water park equipment, meticulously designed to meet your distinctive needs and specifications. Our customization ensures that your project is not only unique but also perfectly aligned with your vision. Q: What material are your water slides made of?
A: Our water slides are meticulously crafted using high-quality fiberglass, featuring Ashland resin, alkali-free glass fiber cloth, and an Ashland gel coat. This composition ensures durability, safety, and an exhilarating experience for all users. Q: How can I make payment for my order?
A: We offer flexible payment options for your convenience. Payments can be made via T/T, requiring a 50% deposit upfront with the remaining balance due prior to delivery. We also accept payments through a letter of credit, providing additional flexibility. Q: When can I expect delivery?
A: You can anticipate receiving your order within 40-60 days after the deposit is received. However, exact delivery timelines are subject to our final confirmation, ensuring timely and efficient service. Q: How long does it take to install water park equipment? A: The installation duration varies based on the size and complexity of the equipment. We provide comprehensive installation guides to assist you throughout the process, and we offer additional support to ensure a seamless installation experience. Q: What safety standards do your water park equipment adhere to? A: Our equipment adheres to stringent international safety standards, including CE-EN:1069, guaranteeing the highest level of safety and security for all users. Your well-being is our utmost priority. Q: Do you offer after-sales support and maintenance services? A: Yes, indeed. We are committed to providing exceptional after-sales support and maintenance services, ensuring that your water park equipment remains in optimal condition. Your satisfaction and the longevity of our products are our primary concerns.