A: We are a dedicated manufacturer of exceptional water park equipment, with our expansive factory nestled in the picturesque province of Sichuan, China - famously known as the hometown of the panda. With over two decades of industry expertise and innovation, we are leaders in creating immersive aquatic experiences.
Q: Can you provide park planning and design services?
A: Indeed, we boast a highly skilled design and R&D team, committed to crafting bespoke park designs. By understanding your land specifics, budget constraints, and visitor demographics, we deliver tailored solutions that bring your vision to life. Q: Can you customize water park equipment according to our specific requirements? A: Absolutely! Customization is our forte. We excel in tailoring water park equipment to seamlessly align with your distinctive requirements and specifications, guaranteeing a flawless integration into your project. Q: What material are your water slides made of?
A: Our water slides are the epitome of quality, crafted meticulously from high-grade fiberglass. We utilize Ashland resin, alkali-free glass fiber cloth, and Ashland gel coat to ensure durability and superior performance. Q: How can I make payment for my order?
A: Payments are straightforward and secure. We accept T/T payments, requiring a 50% deposit with the order, and the remaining balance before delivery. We also accommodate payments via letters of credit. Q: When can I expect delivery?
A: Typically, delivery is executed within 40 to 60 days post receipt of deposit, contingent upon our final confirmation. We strive to ensure timely and efficient delivery processes. Q: How long does it take to install water park equipment? A: Installation timelines vary based on equipment size and intricacy. We provide comprehensive installation guides and are available for onsite assistance, ensuring a smooth setup. Q: What safety standards do your water park equipment adhere to? A: We adhere to stringent international safety standards, including CE-EN:1069, assuring that our equipment offers the utmost safety and security for all users. Q: Do you offer after-sales support and maintenance services? A: Yes, we are committed to excellence in customer care, offering extensive after-sales support and maintenance services to ensure your water park equipment remains in pristine condition.