A: We are a dedicated manufacturer of water park equipment, proudly operating our factory in Sichuan, China, the enchanting hometown of the panda. With more than 20 years of expertise in the water park industry, we are committed to delivering excellence.
Q: Can you provide park planning and design services?
A: Certainly! Our professional design and R&D team is at your service, ready to create tailored designs based on your land information, budget, and target visitor demographics. Q: Can you customize water park equipment according to our specific requirements? A: Absolutely! We excel at customizing water park equipment, ensuring that each piece is crafted to meet your specific needs and specifications, providing a bespoke solution for your project. Q: What material are your water slides made of?
A: Our water slides are meticulously crafted from high-quality fiberglass, using Ashland resin, alkali-free glass fiber cloth, and an Ashland gel coat for superior durability and performance. Q: How can I make payment for my order?
A: Payments are conveniently processed via T/T, with a 50% deposit required upfront and the balance payable before delivery. We also accept letters of credit for added flexibility. Q: When can I expect delivery?
A: Delivery is typically executed within 40-60 days following the receipt of your deposit, contingent upon our final confirmation to ensure timely fulfillment. Q: How long does it take to install water park equipment? A: Installation duration varies with the equipment's size and complexity. We provide comprehensive installation guides to facilitate a smooth setup process, with additional support available if needed. Q: What safety standards do your water park equipment adhere to? A: Our equipment is stringently designed to conform to international safety standards, including CE-EN:1069, ensuring the utmost safety and peace of mind for all users. Q: Do you offer after-sales support and maintenance services? A: Yes, we are committed to offering extensive after-sales support and maintenance services, ensuring your water park equipment remains in peak condition for continuous enjoyment.